FAQ

Call - 1-800-245-6042 (toll free)

Being in IT Solutions, we are often asked similar questions a lot of the time. We have therefore compiled a list of common questions and possible solutions to help you. Please find faq's about certain areas of IT.


How long does it take to design and develop a new business website?

It varies tremendously from project to project. The amount of time it will take to complete your company's website project will depend upon the complexity, size, goals, functionality, and design of a website—as well as your responsiveness and the quality of your participation. While very small websites can take as little as 4 weeks to complete, larger more complex websites can take 6 - 12 months and beyond.

How can we know you're the right agency for us?

We may not be! You'll need to make this decision on your own. Luckily, we put together an entire page with tips and suggestions for choosing the best website design agency for you.

Can you take care of our company's website hosting?

Absolutely. We currently manage the website (and email) hosting for the majority of our clients.

Do you offer free website and online marketing consultations?

We're happy to have an initial phone call with you to explore whether we might be a great match for your website design, development, or continual improvement project. The focus of the call will be learning about your needs and goals and ultimately determining whether it will make sense to continue the conversation.

What are your website development rates?

Depending clients' specific needs and what type of project would most quickly solve your challenges. We do not offer set-in-stone packages that box you in; each project we work on is unique—meaning the pricing for each project is unique as well. We build long-term relationships with our clients, and most of them partner with us long after the completion of their initial projects. Most set aside 5 - 10% of their annual marketing budget to maintain, protect, and improve their websites year after year.

How do I pay for a subscription?

We use PayPal to process Virtual Desktop subscription payments. You do not need to have a PayPal account; simply click the “Check Out With PayPal” button to proceed to the PayPal site. There, you will have the option to sign in using an account you may already have, or you may simply provide your credit card information for a one-time payment.

I don't have a credit card. How can I pay?

PayPal may accept prepaid credit cards. You can also register for a PayPal account and transfer money from your own bank account. Please note that a transfer of money will take several days to complete.

How does Managed Services work?

The typical Managed IT Services provides 24/7/365 network monitoring of all of your IT infrastructure.
Help Desk is provided to answer your questions and your staff’s questions.
Provide technical assistance.
Assist you with hardware and software Sales.

Do you have any employees outside of United States?

Yes, we do. But, you will not face any language barriers.

What city do you service?

United States and Canada.

What makes you different from others?

24/7/365 Network Monitoring of critical systems (Servers, PCs, network).
Help Desk (questions from you and your staff).
Windows Patch and Security Management.
Antivirus/antispyware/malware Monitoring.
Network Performance troubleshooting.